Frequently Asked Questions

How does this work?

Your new SparkCards has a NFC chip inside that wirelessly sends your information. If you tap the Card or Dot on compatible phones, a link will open up with your contact information – ready to be saved to that phone. For phones that cannot utilize NFC, our cards have standard QR Code capabilities.

What can my SParkCard be used for?

Opportunity is limitless with SparkCard – You can use your card for business, personal, public events, and much more. Historically we have seen that the most common uses are for sharing contact details, social media handles, websites & product information. 

How do I contact Support?

Please reach out to us via e-mail; [email protected]

Can I get A custom designed card for my company?

Absolutely! Our Cards (and Dots!) are fully customizable to your liking and whatever use-case you need them for.

Is there a monthly fee?

Our annual software subscription includes one primary card.  There are no other fees or monthly costs.  If you lose your card, your annual subscription gives you a discount on replacement or additional cards.

Is my information secure?

We take your privacy and security very seriously. Your SparkCard is encrypted, and you are in full control of what information you add. If your Card or Dot gets lost or stolen, simply login and de-activate your Link.

What is the difference between a Card and a Dot?

A Dot is a sleek, circular accessory that is placed on the back of your phone or any surface. It has adhesive on the back to keep it in place.

A SparkCard resembles a premium credit card. The card is a NFC-enabled high-quality plastic that is fully customizable and a QR code on the back.

With the added functionality of the QR code, the SparkCard is compatible with any smartphone.